Last updated: 20 July 2026
Overview
This website is operated by Restora. Where these terms say "we", "us" or "our", they mean Restora. Where they say "you", they mean the visitor or customer.
We offer this website, including all information, tools, products and services available from it, on the condition that you accept the terms, conditions, policies and notices set out here. By browsing the site or placing an order you agree to be bound by them. If you do not agree, please do not use the site.
Our Shipping Policy, Returns & Refund Policy and Privacy Policy form part of these terms.
Section 1 — Store terms
By agreeing to these terms, you confirm you are at least the age of majority in the place you live, or that you have the consent of a parent or guardian. You may not use our products for any unlawful purpose, and you may not use the site to transmit malware or any other harmful code. Breaching any of these terms ends your right to use the service.
Section 2 — General conditions
We may refuse service to anyone, at any time, for any lawful reason. You understand that your content, excluding payment card details, may travel unencrypted across networks and may be altered to meet the technical requirements of connecting devices. Payment card information is always encrypted in transit. You agree not to reproduce, duplicate, copy, sell or exploit any part of the service without our written permission.
Section 3 — Accuracy and timeliness of information
We are not responsible if material on this site is not accurate, complete or current. It is provided for general information and should not be relied on as your only basis for a decision. The site may contain historical information, which is by definition not current, and we are under no obligation to update it.
Section 4 — Changes to the service and prices
Prices are subject to change without notice. We may modify or discontinue the service, or any part of it, at any time without notice. We are not liable to you or any third party for any such change, price change, suspension or discontinuance.
Section 5 — Products
Some products may be available exclusively online and in limited quantities. We have made every effort to display our products and their colours accurately, but we cannot guarantee that your screen renders colour correctly. We may limit the quantities we sell to any person, household or region, and we may discontinue a product at any time.
Health disclaimer. Restora products are comfort and support products, not medical devices. Nothing on this site is medical advice, and our products are not intended to diagnose, treat, cure or prevent any condition. If you have a back, hip, joint, nerve or circulatory condition, are pregnant, or are recovering from surgery or injury, please speak to a qualified healthcare professional before use. Customer testimonials describe individual experiences and are not a promise of results.
Section 6 — Billing and account accuracy
We may refuse any order. We may limit or cancel quantities purchased per person, per household or per order, including orders placed under the same customer account, the same payment card, or the same billing or shipping address. If we change or cancel an order, we will try to notify you using the contact details you provided. You agree to keep your account and payment information current and complete so that we can process your orders and reach you when needed.
Section 7 — Optional tools
We may give you access to third-party tools that we neither monitor nor control. You use them at your own risk, and they are provided "as is" and "as available" without warranties of any kind. Any use of an optional tool is entirely at your own discretion.
Section 8 — Third-party links
Some content and products available through this service may include material from third parties, and some links lead to sites we do not control. We are not responsible for their content, accuracy or practices, and a link is not an endorsement. Please review a third party's policies before transacting with them. Complaints or questions about third-party products should be directed to that third party.
Section 9 — Comments, feedback and submissions
If you send us reviews, photographs, comments, ideas or suggestions, whether at our request or unprompted, you grant us a non-exclusive, royalty-free, worldwide licence to use, edit, reproduce and publish them in any medium in connection with our business. We are under no obligation to keep them confidential, to pay for them, or to respond.
You agree that your submissions will not infringe anyone's rights and will not be unlawful, defamatory or obscene. You are solely responsible for what you submit and for its accuracy. We may, but have no obligation to, monitor or remove any submission.
Section 10 — Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 — Errors and omissions
Occasionally there may be information on the site or in the service that contains a typographical error, inaccuracy or omission relating to a product description, price, promotion, shipping time or availability. We may correct any such error and change or cancel an order placed on the basis of it, at any time and without prior notice, including after you have submitted your order. We are under no obligation to update information on the site except as required by law.
Section 12 — Prohibited uses
In addition to the other prohibitions in these terms, you are barred from using the site or its content:
- for any unlawful purpose, or to solicit others to take part in an unlawful act;
- to violate any regulation, rule or law, whether local, national or international;
- to infringe our intellectual property rights or those of anyone else;
- to harass, abuse, insult, harm, defame, intimidate or discriminate against anyone;
- to submit false or misleading information;
- to upload or transmit viruses or any other code that may affect the operation of the service;
- to collect or track the personal information of others;
- to spam, phish, scrape, crawl or otherwise harvest data;
- for any obscene or immoral purpose; or
- to interfere with or circumvent the security features of the service.
We may terminate your use of the service for breaching any of these.
Section 13 — Disclaimer of warranties and limitation of liability
We do not guarantee that your use of the service will be uninterrupted, timely, secure or error-free, and we do not warrant that any results obtained from it will be accurate or reliable. Except where we have expressly stated otherwise, and except for any warranty that cannot be excluded by law, the service and all products delivered through it are provided "as is" and "as available" without warranties of any kind, whether express or implied, including the implied warranties of merchantability and fitness for a particular purpose.
To the fullest extent permitted by law, Restora and its directors, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from your use of the service or any product. Where liability cannot be excluded, our total liability is limited to the amount you paid for the order giving rise to the claim. Some jurisdictions do not allow these exclusions, so parts of this section may not apply to you.
Section 14 — Indemnification
You agree to indemnify and hold harmless Restora, along with its officers, employees, suppliers and service providers, from any claim or demand, including reasonable legal fees, made by a third party and arising out of your breach of these terms or your violation of any law or third-party right.
Section 15 — Severability
If any provision of these terms is found to be unlawful or unenforceable, that provision will still be enforced to the fullest extent permitted, and the unenforceable portion will be treated as severed. The validity of the remaining provisions is unaffected.
Section 16 — Termination
Obligations and liabilities incurred before the termination date survive the termination of this agreement. These terms are in effect unless and until terminated by either you or us. You may terminate by notifying us that you no longer wish to use our services, or by ceasing to use the site. If we judge that you have failed to comply with any term here, we may terminate at any time without notice, and you will remain liable for all amounts due up to that date.
Section 17 — Entire agreement
Our failure to exercise or enforce any right under these terms is not a waiver of that right. These terms, together with any policies we post on this site, constitute the entire agreement between us and supersede any prior agreements or communications. Any ambiguity in their interpretation will not be construed against us as the drafting party.
Section 18 — Governing law
These terms, and any separate agreements by which we provide you services, are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law rules. Nothing here removes any mandatory consumer protection right you hold under the law of your own country or state.
Section 19 — Changes to these terms
You can review the current version of these terms at any time on this page. We may update them by posting a revised version here, and it is your responsibility to check periodically. The version in force when you place an order is the one that applies to that order. Continuing to use the site after changes are posted means you accept them.
Section 20 — Contact
Questions about these terms can be sent to support@userestora.com.